Hi,
I live in a large HMO where the landlord provides internet access using the Smart Hub 2 and a few Discs scattered around.
It looks like the SH2 updated its firmware to v0.41.00.07076-BT yesterday and since, my devices will no longer received an IPV4 address. They receive IPV6 with no issues.
I thought perhaps the DHCP pool had been exhausted, it's a 10 bedroom property with a lot of devices and after scanning the LAN I saw .253 had been allocated. I increased the pool from the default .64-253 to .10-253 to allow an extra 54 IPs. This hasn't resolved the issue.
The issue is 100% with the SH2, I have 18 devices all suffering with the same problem. If I check the log on the SH2, I can see it leasing an IP to the devices as I connect them. But they never receive the IP.
Issue exists on both WiFi & Ethernet.
Any and all thoughts and suggestions welcome.
Many thanks
Factory reset the hub
Is that the only option with these things? I haven't setup this system myself so I'm not familiar with BTs hardware.
Would the 3 discs around the building need to be reconfigured? The system is using the default SSID/password printed on the SH2