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stoneblue
Beginner
1,390 Views
Message 61 of 74

Re: Software updated tonight and all seems well.


@Poppy7 wrote:

@stoneblue wrote:

I have this problem too. Sky On Demand was working around lunchtime yesterday but had stopped working later in the evening. Despite switching everything on and off, resetting several times it still would not work. This morning, I checked the Hub and noticed that the firmware was updated yesterday. All other devices are working!


Go to network settings in sky box and click manually configure. You will see a list of info to put in. If you can remember the IP address the box had before or if you can find it in the BT smart hub management web page the enter it in. Otherwise choose a new IP address which isn't the same as any of your other devices - 192.168.1.? (I put 69 in as the last number as that is what it was before. Then subnet mask - 255.255.255.0       Then router 192.168.1.254.     Then DNS. 192.168.1.254   Then click save.      Worked for me but will keep an eye on it if the router resets again sometime. Let me know how you get on. I found this fix on sky forums so must be a common sky box problem.


Hi Poppy, thanks for the info...after several attempts (inputting from Sky Remote not the easiest) it worked!! Thanks again!

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Poppy7
Contributor
1,369 Views
Message 62 of 74

Re: Software updated tonight and all seems well.

Glad it worked! Least we know what to do if it goes wrong again:)

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Tony-gbr
Contributor
1,349 Views
Message 63 of 74

Re: Software updated tonight and all seems well.

If you want to run your network how you decide why are you using an ISP router?
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trapdoor
Expert
1,324 Views
Message 64 of 74

Re: Software updated tonight and all seems well.


@Tony-gbr wrote:
If you want to run your network how you decide why are you using an ISP router?


@trapdoor wrote:

 

If it wasnt for the fact that your TV service is almost dependant on using a BT cludged router for 'reliable' operation, I'd chuck it in the bin.



OK?

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Distinguished Sage
Distinguished Sage
1,321 Views
Message 65 of 74

Re: Software updated tonight and all seems well.

You don't need a BT router for BT TV service.

Tony-gbr
Contributor
1,309 Views
Message 66 of 74

Re: Software updated tonight and all seems well.

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stoneblue
Beginner
1,303 Views
Message 67 of 74

Re: Software updated tonight and all seems well.


@Tony-gbr wrote:
If you want to run your network how you decide why are you using an ISP router?

It may be an option I'll explore if recent troubes with BT Hub6 continue.

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trapdoor
Expert
1,259 Views
Message 68 of 74

Re: Software updated tonight and all seems well.


@Tony-gbr wrote:
https://community.bt.com/t5/Connected-Devices-Other/BT-TV-With-Non-BT-router-Possible/td-p/1577580

Amazing what a 10 second search on Google can solve 😄

Already tried. Not reliable. Perhaps it works OK on a YouView box, but not on a BTV+ box.

 

Notwithstanding, still not up to BT to dictate what I do with my internal network, ISP router or not Smiley Very HappySmiley Very Happy

 

Still, easiest fix was to switch off WiFi on their 'super-douper' best WiFi range ever in any router anywhere in the known universe PoC SmartHub 6 and gone back to using my Apple TC to serve my WiFi - the only thing now attached to the 'Smart'Hub is the BTV+ box and the TC.

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camelface69
Aspiring Contributor
1,117 Views
Message 69 of 74

Re: Software updated tonight and all seems well.

Hi there.

Got the SG4B10002236 update on 30/10 and ever since my Nexus 6P running Android 7 constantly drops Wi-Fi. The dozen other devices in the home don't appear to have any problems. It worked flawlessly before the update but now seems to be struggling to pick up an IP address and keeps looping.

I can see from the forums many others are suffering are similar fate... Any ideas folks?

Cheers
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Hazy1980
Aspiring Contributor
1,023 Views
Message 70 of 74

Re: Software updated tonight and all seems well.

My hub6A firmware updated on the 30 October and since have had several random reboots.

This morning the hub was stuck on an orange light for over 10 mins before  it turned blue and the hub manager would not load with chrome reporting the page as unresponsive!

 

Eventually it worked but just got home and see the unit rebooted itself around 6 hours ago at 16:15

with the following in the log before and after:

 

00:01:32, 01 Jan.
Default:Firewall change to Level: FRWL
00:01:32, 01 Jan.
wl0:(0/36) Channel Hopping initiated/Manually initiated
00:01:32, 01 Jan.
wl1:(0/1) Channel Hopping initiated/Manually initiated
00:01:31, 01 Jan.
:The Modem has successfully powered up
00:01:19, 01 Jan.
:WAN: ethernet as LAN
16:14:40, 01 Nov.
:The LAN DHCP Server is inactive
16:14:23, 01 Nov.
:The LAN DHCP Server is active
16:14:23, 01 Nov.
wl0:Device <F4:F9:51:68:B5:04> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])

 

Do I need to do anything to make it more stable?

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