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ofwrose
Beginner
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Message 1 of 7

Solid orange phone light on BT Hub

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On my BT hub all the lights are blue apart from the phone light, which is a solid orange. I still have a broadband connection and can access the internet however this has caused some connection issues that weren't a problem when it was solid blue.

I realise this has something to do with BT Talk. I have looked at all my wires and nothing is loose or unconnected.

Does anyone know how I can change this so it is solid blue again?

Thanks
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6 REPLIES 6
Distinguished Sage
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Message 2 of 7

Re: Solid orange phone light on BT Hub

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have you changed your contract recently ? if you have the BB Talk will have been cancelled
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ofwrose
Beginner
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Message 3 of 7

Re: Solid orange phone light on BT Hub

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Thanks for replying

No, it's been the same since we first got the hub
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Distinguished Sage
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Message 4 of 7

Re: Solid orange phone light on BT Hub

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did you ever activate broadband talk
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ofwrose
Beginner
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Message 5 of 7

Re: Solid orange phone light on BT Hub

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Yes, I'm pretty sure we did since the light was a solid blue before and we never had connection issues
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Distinguished Sage
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Message 6 of 7

Re: Solid orange phone light on BT Hub

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it sounds like BBThas been deactivated and it should cause no problem to the normal Broadband connection
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ofwrose
Beginner
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Message 7 of 7

Re: Solid orange phone light on BT Hub

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I will re activate from the bt website
thanks
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