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geoffmcmullan
Beginner
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Message 1 of 2

Some devices have stopped connecting to WIFI

Household full of phones, smart TVs and laptops. WIFI still working on main TV and laptop - but phones wont link to wifi - asking for password. Any help would be great. Have tried switching off and on!

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Some devices have stopped connecting to WIFI

Try a factory reset of the hub. Press the recessed button with a pin for about 20 seconds until the lights flash. Remember to turn off smart setup again afterwards.

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