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Sons Xbox one won’t connect to WiFi

Hi, 

Please be kind, I’ve got no idea what I’m doing but desperately need my sons to stop moaning at me!

His Xbox one says it’s connected to the home hub2, however, he can’t access online gaming & cant get onto games such as fortnite. Other devices (my iPhone, iPad, PS4) are connected & working, but older sons iPhone won’t work even though it says it’s connected. I’ve reset hub, reconnected everything, switched smart setup off as I saw in a previous post. Nothing has worked. I can’t connect an Ethernet cable as hub is downstairs. Can anyone help? 👾

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