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Lauris
Beginner
247 Views
Message 11 of 23

Re: Sorry, the website cannot be found

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@VeteranISPUser wrong site. 🙂
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Moderator
Moderator
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Message 12 of 23

Re: Sorry, the website cannot be found

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Hi @Lauris,

Welcome to the community and thank you for posting. It does sound similar to the tread mention by @Andy005.

I've contacted the same team that help with the last case and I've asked them to investigate. I'll post back as soon as I have an update.

Thanks

PaddyB

Distinguished Guru
209 Views
Message 13 of 23

Re: Sorry, the website cannot be found

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@Andy005wrote:

@licquoricewrote:

No problem accessing the site here.


I've tried Edge, Chrome and Firefox and I can't reach it on any of them. As with guitar.com some could access it, changing to Google DNS settings was one way around it I seem to remember.


😀, guess what - I can't access the site either using BT DNS ...

Edit: changed to google dns, and no problems getting there.

guitar.com all over again - at least this time it should surely be fixed quickly ...

Moderator
Moderator
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Message 14 of 23

Re: Sorry, the website cannot be found

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Hi @Lauris,

My colleagues have got back to me to say that they believe the issue has been fixed.

Please can you retest and let me know?

Thanks

PaddyB

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Andy005
Aspiring Expert
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Message 15 of 23

Re: Sorry, the website cannot be found

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Still no joy for me on Chrome and Edge @PaddyB .

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Moderator
Moderator
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Message 16 of 23

Re: Sorry, the website cannot be found

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Hi @Andy005,

Thank you for checking that and the quick reply. If you haven't already can you try clearing the cache and cookies to see if that makes a difference?

Thanks

PaddyB

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Andy005
Aspiring Expert
154 Views
Message 17 of 23

Re: Sorry, the website cannot be found

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Cache and Cookies duly deleted but the site still isn't available on Edge and Chrome.

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Moderator
Moderator
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Message 18 of 23

Re: Sorry, the website cannot be found

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Hi @Andy005,

Thanks for checking that for me. I'll go back to the team and let them know.

Thanks

PaddyB

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Lauris
Beginner
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Message 19 of 23

Re: Sorry, the website cannot be found

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Hi, @PaddyB 

Same issue, unfortunately. 

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Andy005
Aspiring Expert
130 Views
Message 20 of 23

Re: Sorry, the website cannot be found

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Can you try again @Lauris , it's working for me now.

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