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Arvo2
Beginner
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Message 1 of 9

Static IP Issues

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Hey there,

I have been having some issues working from home. My work involves connecting to a azure database which only allows certain IP's and since my IP is dynamic, I get booted off regularly.

It seems I need a static IP. I cant find any settings on my router to remedy this. I have a "Fibre Broadband (VDSL)" connection and a "BT Hub 6A" router.

What is the best solution to this issue? Cheers.

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licquorice
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Message 2 of 9

Re: Static IP Issues

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BT residential don't offer a static IP, you need a business service to get one. Can you get by with a DDNS service?

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Arvo2
Beginner
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Message 3 of 9

Re: Static IP Issues

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I have setup a DDNS over at https://www.dynu.com/en-US

I just let it use the default IP. Will this work do you think?

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licquorice
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Message 4 of 9

Re: Static IP Issues

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Thinking about it, if you are initiating the connection rather than your office connecting to you, it will be their firewall that will be configured for specific IP addresses so DDNS won't work. You need to talk to your IT guys.

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Arvo2
Beginner
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Message 5 of 9

Re: Static IP Issues

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Yes sadly that's what I assumed. Thanks for the confirmation though. Is there a way to upgrade my current broadband to get the 1 static IP without letting somebody into the house and not paying an extra £36 a month?

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licquorice
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Message 6 of 9

Re: Static IP Issues

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The letting in the house, yes, the extra cost, no. Your IP shouldn't change that often.

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Arvo2
Beginner
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Message 7 of 9

Re: Static IP Issues

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Thanks for your help 🙂

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Keith_Beddoe
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Message 8 of 9

Re: Static IP Issues

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Your IP address should only change if you get a disconnection, or restart the home hub, so perhaps that is the problem?

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spec_d
Contributor
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Message 9 of 9

Re: Static IP Issues

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I have the same problem. Up until 26th March the IP had been unchanged for at least a year, now it has changed twice in 2 weeks.
The hub event log shows <<01:16:22, 09 Apr. :A device reset was performed. Reason SAAF(5)>>
Looking at old forum posts, the suggestion was that the residential element of BB/phone could be swapped for a static business IP at a cost. Does anyone have any newer info on this and likely costs?
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