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g4jnw
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Message 1 of 10

Static IP issue

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I realise i cannot get a static ip as im not a business but having recently been broken into i was hoping BT would help, im going away later this year so ive installed a Zosi CCTV system which works great on my internal IP address.

Im very nervous about going away and not being able to see my cameras (probably an old age problem)

I dont want to cancel my holiday so rang BT but it would cost £261 to cancel the contract.

I signed up with NOIP in the hope it would work but it does not work externally.

Im trying to find a solution if anyone could recommend something.

I have been talking to Zosi but they can't seem to help.

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Keith_Beddoe
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Message 2 of 10

Re: Static IP issue

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You have to configure the BT Home hub with the No-IP account information, then the home hub will update the public IP address.

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Keith_Beddoe
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Message 3 of 10

Re: Static IP issue

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Here is an example screen for the smart hub, this is using DynDNS but you can use No-IP

hh6_ddns.jpg

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g4jnw
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Message 4 of 10

Re: Static IP issue

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Im not using a Home hub Im using a a TP link Archer VR900

I have set it using reservation which allows a fixed IP internally so my 192 address doesn't change but not sure how to set up NOIP on the router.

I have set up a ddns.net domain and just logged in and my public ip is correct, but when supplying Zosi with my ddns.net address they could not see the cameras and there is no way of setting a ddns on the software as it asks for an IP address, which does work until the pubic ip changes.

Never thought id be learning something new at my age!

If thats the issue then maybe you could point me in the right direction and as i say I dont mind putting the hub back in if thats what it takes.

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Keith_Beddoe
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Message 5 of 10

Re: Static IP issue

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And here it is using No-IP

ddns2.jpg

 

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g4jnw
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Message 6 of 10

Re: Static IP issue

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so better to go back to using the hub then?

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Keith_Beddoe
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Message 7 of 10

Re: Static IP issue

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The VR 900 also has the same feature, and is easy to use.

vr900ddns.jpg

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Keith_Beddoe
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Message 8 of 10

Re: Static IP issue

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@g4jnw wrote:

so better to go back to using the hub then?


No, see my last post. The VR 900 has No-IP as an  option.

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g4jnw
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Message 9 of 10

Re: Static IP issue

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Thanks have set that as per your instructions in my TPlink.

I submitted log in on the TPlink using my username and password and it shows sucess.

So if im right i just use my username.ddns.net address to access the cameras as i did before but without the fear of the public ip changing?

Is there any other changes i should make?

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Keith_Beddoe
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Message 10 of 10

Re: Static IP issue

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Provided that the camera port number is forwarded to the Internet, as I seem to remember you had already done, then it will work just fine.

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