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Struggling with constant lag spikes whilst gaming

Hi,

Been using BT for years, recently moved house 3 months ago and things seemed absolutely fine to begin with.  Recently though been suffering with constantly lag spikes whilst gaming (Xbox).  Have tried a new router, a wired connection direct from the router and it's still the same.  Speeds are fine and consistent as per what we should be getting.  Have posted a Ping Plotter graph below which shows packet loss along the way across some hops - not sure if this matters too much or not given it reaches the destination.  Can someone take a look and advise?

pingplotter.png

 

Thanks

James

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