Ping spikes despite new router and engineer visit

[Arkadius]

I might have a look into that as well actually. So if I wanted to turn off interleaving would I have to call up BT to get them to turn it off?

[Keith_Beddoe]

BT have no control over interleaving on VDSL, it all automatically handled by DLM.

[Arkadius]

Ah I see, and I'm guessing there is no way to change how the DLM handles it?

[Keith_Beddoe]

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@Arkadius wrote:

Ah I see, and I'm guessing there is no way to change how the DLM handles it?

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No.

How does DLM (Dynamic Line Management) work (Plusnet page)

[Arkadius]

Well that's dissapointing haha. Why would this be the case though? Looking on Zen's site you can actually opt out of interleaving: https://support.zen.co.uk/kb/KnowledgebaseArticle.aspx?articleid=10539. I would assume as they are using the Openreach network this option would also be available to BT customers?

[Keith_Beddoe]

No, it says below.  Note:- BT can do it on ADSL.

NOTE: interleaving can not be applied/changed on the legacy fixed-rate services Home 500/1000/2000 and Office 500/1000/2000, or on Fibre Optic Broadband products.

[Arkadius · Accepted solution]

Ohhhh I see, gotcha, didn't see that bit haha. Oh well, I'll just pray to the internet gods that the line stays stable.

[julien]

Hi

I have the same issue, and I am not gaming. You have exchanged a lot of posts. Did you find any cure for this problem please? Your help would be much appreciated.

Thanks!