I've just connected to BT and under my previous isp EE had no issues with connecting my DiskStation, I'm having real problems establishing a sync.
The diskstation shows up in the routers list of attached devises but does not allow me to sync, I've tried auto, and manual port-forwarding without success.
Is there a guide to connect to the nas using BT, as the synology guide doesn't.
Any help is appreciated.
Go to Solution.
For those who have been experiencing these issues here is my solution:
1 ) Unlink your cloud station see screen shot, hit ok
2 ) Re-link adding in the static ip for the cloud station
3) log in to your sysnology server
4) go to control panel > network > network interface (second tab at top)
5) select the connection your're using (in my case LAN)
6 ) Edit the ip address of the router, BT SMART HUB 6 default is 192.168.1.254
7 ) Got to External access and check to see if it has connection
😎 Set up manual port forwarding on the BT HUB, as sysnology has not updated it's settings for HUB 6.
Hope this helps others