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Distinguished Sage
Distinguished Sage
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Message 11 of 36

Re: TP-LINK TD-W9980 Set Up

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@markah67 wrote:
Not a lot!! I also just went into Diagnostics and it's saying WAN interface not configured.

You have set the Operation mode to xDSL modem router mode rather than Wireless router mode haven't you?

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markah67
Aspiring Contributor
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Message 12 of 36

Re: TP-LINK TD-W9980 Set Up

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Should there be anything in PPP Username and Password? I tried to change to CHAP but it wouldn't allow me.
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markah67
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Message 13 of 36

Re: TP-LINK TD-W9980 Set Up

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Operation Mode is xDSL Modem Router Mode
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Distinguished Sage
Distinguished Sage
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Message 14 of 36

Re: TP-LINK TD-W9980 Set Up

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Yes, you need to enter homehub@btbroadband.com and BT in password

 

Sorry, assumed you had already entered that during setup.

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markah67
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Message 15 of 36

Re: TP-LINK TD-W9980 Set Up

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I did but without the password as I had seen posts saying the password was not necessary and it allowed me to carry on. I entered the above as you said and changed to CHAP and now it has taken me to the xDSL WAN interface page which is just constantly refreshing and the Status says connecting.
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Distinguished Sage
Distinguished Sage
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Message 16 of 36

Re: TP-LINK TD-W9980 Set Up

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Hmm,  try setting Authentication back to auto.

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markah67
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Message 17 of 36

Re: TP-LINK TD-W9980 Set Up

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It says This Vlan ID has existed try another one!! Goodness me this is not as easy as I thought it would be!!
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Distinguished Sage
Distinguished Sage
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Message 18 of 36

Re: TP-LINK TD-W9980 Set Up

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If that fails, set the device back to factory defaults in system tools and run through the Quick Setup again.

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markah67
Aspiring Contributor
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Message 19 of 36

Re: TP-LINK TD-W9980 Set Up

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Yes that was going to be my next step. At least I have the firmware update downloaded now!!
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Distinguished Sage
Distinguished Sage
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Message 20 of 36

Re: TP-LINK TD-W9980 Set Up

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Smiley Happy  Keep an eye out for further firmware updates, there is currently a beta test version for G.Inp that is expected to be rolled out shortly.

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