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Message 11 of 16

Re: TP-Link Archer - no internet on my BT connection?

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You are unnecessarily complicating things. Send the one you bought back and buy the correct type of modem/router.

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Message 12 of 16

Re: TP-Link Archer - no internet on my BT connection?

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Yeah, I'm just gonna do that. Thanks for your help! Assuming I purchase the right type of ADSL router, will it work out of the box or do I still need to put in the details for PPPoE, etc.?

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Message 13 of 16

Re: TP-Link Archer - no internet on my BT connection?

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Just run the setup wizard and enter the login details bthomehub@btbroadband.com and password BT when prompted.

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Message 14 of 16

Re: TP-Link Archer - no internet on my BT connection?

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It will probably work straight out of the box. If not it will have a set up wizard which will guide your through the set up process. You already know the username and password should you need to enter it. 

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Message 15 of 16

Re: TP-Link Archer - no internet on my BT connection?

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Alright, thank you! I'll send this back and order an ADSL router to come soon.

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Message 16 of 16

Re: TP-Link Archer - no internet on my BT connection?

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@asmallgerbil 

As was recommended get one that does ADSL/VDSL so if you get the option of fibre then you don't need to change anything. The TP-Link one referred to by @gg30340  will stand you in good stead for the future.

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