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hillmate
Aspiring Contributor
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Message 1 of 11

Tablet and Hub 4

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Hi, I just received my new Hub 4 and my laptop connected ok, but my Amazon Fire just won't connect. I have tried loads of things suggested by searches, but nothing seems to work. The WPS said it had connected, but when I go to tablet it still says Sign into Network. One suggestion was to go to advanced settings on my hub manager and tick No next to the Sync with 2.4 Ghz. and then add something to name and then Apply. But that didn't work either so I reset to default. I am giving up and may just buy anther tablet at this rate.

I have tried rebooting tablet, I have put in password loads of times, etc. Tablet going through window soon! Help.

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imjolly
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Message 2 of 11

Re: Tablet and Hub 4

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did you split the wireless networks?

https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-d...



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hillmate
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Message 3 of 11

Re: Tablet and Hub 4

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No as not sure how to do that.
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imjolly
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Message 4 of 11

Re: Tablet and Hub 4

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that was why I posted the help pages



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hillmate
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Message 5 of 11

Re: Tablet and Hub 4

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Just read how to do it on tablet, which still seems to work. So will go to hub management and try.
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Anonymous
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Message 6 of 11

Re: Tablet and Hub 4

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hillmate
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Message 7 of 11

Re: Tablet and Hub 4

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I can't understand what it means, as first time I went in and changed setting to 5ghz and 'no', but it didn't seem to work. Anyway, I will try again. At the moment my tablet is working, just has an exclamation sign on the wifi sign. I will give up after this as it is taking ages.
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hillmate
Aspiring Contributor
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Message 8 of 11

Re: Tablet and Hub 4

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That worked!! Thank you so very much, I was going out of my mind trying everything else. Could hug you!!
PaddyB
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Message 9 of 11

Re: Tablet and Hub 4

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Hi @hillmate,

Thank you for posting back to let us know.

Thanks

PaddyB

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Anonymous
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Message 10 of 11

Re: Tablet and Hub 4

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@hillmate 

I wouldn't object, but my wife on the other hand..

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