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womaz
Aspiring Contributor
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Message 81 of 98

Re: Tidal drop outs and not finishing tracks

The TP link router has been removed I am afraid and is in the cupboard πŸ˜‰

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womaz
Aspiring Contributor
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Message 82 of 98

Re: Tidal drop outs and not finishing tracks

If you live in Newcasltle , hardly likely I know....well then I owe you a pint πŸ˜‰

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Distinguished Sage
Distinguished Sage
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Message 83 of 98

Re: Tidal drop outs and not finishing tracks

I would have tried increasing the MTU setting on the TP Link to 1492, if it is set too low.

 

It would be interesting to see if changing the value, has any effect on the music .

 

There are some network experts on this forum, who may be able to give you more info on this setting, and suggest a value which better matches the BT network.

 

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womaz
Aspiring Contributor
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Message 84 of 98

Re: Tidal drop outs and not finishing tracks

To further add to the debate , My portable player streams Tidal In same format with no issues at all, so yes starting to think its a conflict with the Melco and BT router

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Distinguished Sage
Distinguished Sage
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Message 85 of 98

Re: Tidal drop outs and not finishing tracks

But it also does it on the TP Link router.

 

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womaz
Aspiring Contributor
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Message 86 of 98

Re: Tidal drop outs and not finishing tracks

Yeah the Melco and BT broadband then....as like I say it worked with Sky with no issues.

I am determined to et this sorted once and for all

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Distinguished Sage
Distinguished Sage
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Message 87 of 98

Re: Tidal drop outs and not finishing tracks

You can set the MTU on the TP Link to 1492, which is close to the 1500 value that Sky recommend, and may cure the problem, as the default on the TP Link is 1480.

 

That small change may prevent the data being discarded, and loss of your two seconds of music.

 

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womaz
Aspiring Contributor
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Message 88 of 98

Re: Tidal drop outs and not finishing tracks

Reluctant but guess I have alreday set it up so would just be plugging it in now. the problem for  me is I have no idea what other problems I may be encouraging

 

How do i set the MTU? 

Would this then be permamnent ?

 

Daft question why dont i just do that for the BT Smart hub?

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Distinguished Sage
Distinguished Sage
225 Views
Message 89 of 98

Re: Tidal drop outs and not finishing tracks

Not sure you can alter the MTU on the smart hub, as I do not have one.

 

I can take a few screenshots of how to get to the MTU settings on the TP Link, and I will post the link to the pages, on this thread when I have done it.

 

I am on ADSL, but the WAN pages should be similar.

 

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womaz
Aspiring Contributor
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Message 90 of 98

Re: Tidal drop outs and not finishing tracks

Thank you Kieth I will try this over the weekend sometime

You have tried and tried to help me so thanks for all the efforts 

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