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kmesd
Beginner
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Message 1 of 2

Transfer from bt business broadband to bt home broadband & keep btconnect email address

Hi

I have a BT business total broadband package that was originally provided by my work but i now pay for. I have a separate domestic BT line rental and unlimited evenings & weekends call package.

 

Is it possible to transfer the BT business broadband to a BT home broadband package (i.e. combine with my domestic calls/rental in one package) AND keep my @btconnect.com email address?

 

I've had the same btconnect email now for the best part of 10 years and it would be a real pain to switch!

 

If it is possible how do i go about doing it - will it involve mac codes etc. ?

 

I'm out of the initial 24 month period of the BT business broadband. The renewal of the domestic calls package is April, so there may be some 7-8 months termination charge unless this can be avoided.

 

Any pointers much appreciated

 

kmesd

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Transfer from bt business broadband to bt home broadband & keep btconnect email address

Welcome to the BT Residential Customers forum

 

Please could you post on the BT Business forum at http://business.forums.bt.com/

 

As they would probably the best people to advise you. Thanks.

 

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