I have a BT business total broadband package that was originally provided by my work but i now pay for. I have a separate domestic BT line rental and unlimited evenings & weekends call package.
Is it possible to transfer the BT business broadband to a BT home broadband package (i.e. combine with my domestic calls/rental in one package) AND keep my @btconnect.com email address?
I've had the same btconnect email now for the best part of 10 years and it would be a real pain to switch!
If it is possible how do i go about doing it - will it involve mac codes etc. ?
I'm out of the initial 24 month period of the BT business broadband. The renewal of the domestic calls package is April, so there may be some 7-8 months termination charge unless this can be avoided.
Any pointers much appreciated
Welcome to the BT Residential Customers forum
Please could you post on the BT Business forum at http://business.forums.bt.com/
As they would probably the best people to advise you. Thanks.