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hutch99
Newbie
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Message 1 of 9

Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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Hi

 

Transfer to BT 20th December, have fibre with current provider and would prefer to use my current Netgear Router.  

Do BT provide the necessary settings to enable this e.g. Login details, DNS etc?

Thanks

 

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Distinguished Sage
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Message 2 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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Welcome to this user forum.

I would use the home hub to start with, to make sure your service is working.

Which Netgear VDSL modem/router are you going to use?

Are you planning to get BT YouView?

Login details are the same for all users, and DNS is obtained automatically.

Name bthomehub@btbroadband.com

Password bt

 

 

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hutch99
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Message 3 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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Thanks for quick response.

 

Will use BT Hub to validate service.

 

My current router is Netgear Nighthawk X4S

 

Do you get admin rights for the BT Hub to review settings or is just plug and play?

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Message 4 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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A quick online look says that router is only a wireless router and not a VDSL modem/router?

The home hubs are just plug and play.

 

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Message 5 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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You get admin rights for what its worth, there is very little configuration you can do with the Hub.

I presume it it is the D7800 variant you have rather than the R7800.

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hutch99
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Message 6 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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Sorry, should have said I have existing BT Fibre Modem.  Netgear router connects to that.

Do you get admin rights for the BT Hub?

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Message 7 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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@hutch99 wrote:

Sorry, should have said I have existing BT Fibre Modem.  Netgear router connects to that.

 


Understood.

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Message 8 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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My edit crossed with your post.

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hutch99
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Message 9 of 9

Re: Transfer to BT Superfast Broadband - Do I need to use new BT Hub?

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Thanks for the feedback.  Will shout if installation doesn't go smoothly!

 

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