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Bennachie
Contributor
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Message 1 of 11

Turning off BT Fon

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How on earth does one achieve this?

 

I have opted out etc. etc. BUT the router still radiates the fon and x bands...............

 

 

Big hammer?

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Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Turning off BT Fon

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Third party routers never radiate it.

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Bennachie
Contributor
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Message 3 of 11

Re: Turning off BT Fon

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I know, great isnt it?

 

BUT

 

i want it off my (not so) Smart Hub

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Distinguished Sage
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Message 4 of 11

Re: Turning off BT Fon

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It can take up to 28 days to deactivate after you opt out
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Moderator
Moderator
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Message 5 of 11

Re: Turning off BT Fon

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Hi @Bennachie,

 

Thanks for posting. @john46 is correct. Once the request is submitted it can take up to 28 days for it to be actioned. Try not to reset the hub during that period if possible.

 

Cheers

 

David

Community ModeratorDaveM
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Bennachie
Contributor
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Message 6 of 11

Re: Turning off BT Fon

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Thanks for the replies

 

BUT

 

if it takes 28 days to turn it off ..........

 

WHY

 

does the BT site say 48 hours?

 

 

 

Cracking communication, Gromit................

 

from a communications company...........

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Bennachie
Contributor
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Message 7 of 11

Re: Turning off BT Fon

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AND

 

not mentioned here, fon was switched on when HH6 arrived................

 

no request for it.

 

Presumably the reinstatement of contract 'included me in'.................

 

Initially thought it might be useful but have rarely found a connection to use myself and it just clogs up an already busy crammed channel selection.

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Distinguished Sage
Distinguished Sage
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Message 8 of 11

Re: Turning off BT Fon

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@Bennachie

The default home hub configuration is with it switched on. It will also switch itself on if you ever do a factory reset.

 

It does not take up an extra channel, as its just anothe SSID on the same channel as your normal one. You can have multiple SSIDs on a single wireless channel.

 

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Distinguished Sage
Distinguished Sage
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Message 9 of 11

Re: Turning off BT Fon

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@Bennachie wrote:

 

Initially thought it might be useful but have rarely found a connection to use myself and it just clogs up an already busy crammed channel selection.


No, it uses the same channel as your home network.

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Bennachie
Contributor
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Message 10 of 11

Re: Turning off BT Fon

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Indeed but if there are already 6 co channel users of (say) 1 and all the other channels are equally congested and cross channel inteference is rife then by removing 'x' and 'fon' surely there are two less co channels to contend with. ie 4 and therefore the system becomes more robust?

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