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Message 1 of 2

Ubiquiti AmpliFi connection issues

Hi, i have what i believe is FTTC, and i was provided with the homehub6.

 

The range wasnt good enough, so i got a white openreach modem (huawei) and linked it up to a netgear router.

 

I used the login details U:bthomehub@btbroadband.com P:BT, all was well but range still not good enough...

 

I tried Tenda mesh system, logged in PPPoE with same user details, all was well but Tenda system was **bleep**..

 

I have just purchased the Ubiquiti Amplifi system but struggling to connect.

 

I choose PPPoE with the same user details, sometimes works sometimes doesnt. First time it worked for 5 mins. I ended up doing a factory reset and then it worked for 30mins, before dropping off again.

 

The error it gives me is please varify IPv4 configuration.

 

Any help appreciated!

 

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Keith_Beddoe
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Message 2 of 2

Re: Ubiquiti AmpliFi connection issues

Welcome to this user forum.

 

Please see this post from @mike000 another forum member using the same system, they may be able to help.

 

https://community.bt.com/t5/Home-setup-Wi-Fi-network/BTHub-5-and-BTHub-6-Wifi-5Ghz-issues-update-rel...

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