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Aspiring Expert
Message 1 of 1

Unable to connect devices by Wi-Fi


In the last few days I have had a device disconnect itselfs from the BTHub6. Attempts to re-connect the device fails both by using WPS and entering the wireless key. re-booting the device both soft and hard does not resolve the problem. The only way I can resolve this is to re-boot the hub and start again. The device then connects automatically. A few days later is disconnects again. The device is an HP Envy 5546 printer. 

Any suggestions.

(PS: BT have just offered me a deal to upgrade to the latest Hub, have they done soemthing to my current one to get me to take up this offer?)


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