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Uziel909
Beginner
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Message 1 of 4

Unable to connect printer to smart hub

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Recently upgraded my printer to a Brother DCP L2530DW, for some reason it will not connect to my hub.

It keeps saying that the wireless router/access point cannot be detected.

I have turned off firewalls, reinstalled printer software, reset the hub.

Is there a setting on the hub I may have missed.

 

Cheers and thanks in advance.

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licquorice
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Message 2 of 4

Re: Unable to connect printer to smart hub

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Make sure you have turned off Smart Setup on the hub.

If that doesn't help, temporarily turn off the 5Ghz wireless until the printer has connected and then re-instate it.

I assume you are trying to connect the printer manually rather than via WPS, if not, do so.

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Uziel909
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Message 3 of 4

Re: Unable to connect printer to smart hub

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Thanks for the quick reply.

Smart assist is off, turned off 5Ghz and it doesn't have a WPS key.

I have tried connecting through the printer itself.

It keeps saying no access point.

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imjolly
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Message 4 of 4

Re: Unable to connect printer to smart hub

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after you turn off 5ghz have you also tried selecting 2.4ghz channel manually instead of auto and also in hub manager change wireless mode from 1 to either 2 or 3

does your printer actually 'see' the hub wireless SSID?



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