I cannot connect to my wifi even though it still has network. What should I do? I am really very urgent. help me
Welcome to this user forum @PaulineSinclair
Try a factory reset of the home hub.
Then turn Smart Setup off.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho... Also try separating and renaming the SSIDs.