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DerekC1
Beginner
1,402 Views
Message 1 of 6

Unable to connect to certain websites

It has been impossible in connecting to adult websites for about three days now and I have been unable to find a solution. (My parental controls are set to 'Not Active')

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5 REPLIES 5
Isambard
Beginner
1,358 Views
Message 2 of 6

Re: Unable to connect to certain websites

You're not alone there and it isn't just adult websites

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Andy005
Recognised Expert
1,348 Views
Message 3 of 6

Re: Unable to connect to certain websites

Have you tried changing to Google DNS settings @DerekC1 ?

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Madquest
Beginner
1,328 Views
Message 4 of 6

Re: Unable to connect to certain websites

Hi, I had the same issue.

Go to your account and switch off BT web protect, this is the cause for a fact. 

BT web protect only used to give false readings anyway (for me at least) and I am protected by an Anti Virus program. If you aren't then obviously turn off at your own risk, but BT web protect is 100% the thing that was preventing me from seeing pictures from a variety of web hosts and these were not adult or **bleep** sites either, just normal sites. Even google image searches were being interfered with.

Now all is fine 🙂

Isambard
Beginner
1,312 Views
Message 5 of 6

Re: Unable to connect to certain websites

I can confirm that turning off Web protect resolves the issue
DerekC1
Beginner
1,266 Views
Message 6 of 6

Re: Unable to connect to certain websites

Everything returned to normal yesterday without me doing anything at all.

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