Just got a new laptop running Windows 8.1, 2ghz speed with 8G ram. Am trying to download Netprotect plus and it just says that the system is not compatible. It already has a free 30 day Macafee subscription but want the free BT one.
if you are getting a non compatible warning then at this time there is nothing you can do it is suggested by many posters here that netprotect is resource hungry and can slow down some pc's and suggest the use of one of the many free anti virus programmes available This link may help you http://bt.custhelp.com/app/answers/detail/a_id/38369/
You will need to fully un install the trial and use the Mcafee uninstall tool to clean it out of your system. You should then be able to install Netprotect
My advice and that of others on the forum would be to not to install BTNetprotect. It can cause problems on some computers and is a resource hog. There are far better free antivirus programs available such as Avast Free and AVG Free.