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Message 1 of 5

Unknown device with Null IP Address

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IMG_0384.PNGIMG_0384.PNGI've just installed my BT Smart Hub 2 and have one device listed as unknown and with a Null IP address.  The attached photo shows the details.  Anyone know what it might be?

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Message 2 of 5

Re: Unknown device with Null IP Address

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Switch off (or put into aeroplane mode) any iOS14 devices you may have then enter http://192.168.1.254/my_network.htm into a browser and click on the Remove button alongside the device, does it come straight back up when you reconnect the iOS device?


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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Message 3 of 5

Re: Unknown device with Null IP Address

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Thanks for that Les.  I did what you suggested and both my iPad and iPhone were both added to list when I restarted them.

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Message 4 of 5

Re: Unknown device with Null IP Address

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As I thought, it's nothing to be concerned about.

See this link for more detail: https://support.apple.com/en-gb/HT211227


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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Message 5 of 5

Re: Unknown device with Null IP Address

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Thanks very much for your help. That’s reassuring!