The past month or so I've had an issue with my internet which is causing my ping/latency on gaming to be insanely unstable when someone is watching/doing anything on the web. The problem isn't as bad when no one is using the connection but that isn't possible since I live with 2 other people that frequently use it. I've spoken to BT and they refreshed my line which only fixed the problem for a day and then it went back to normal. After that, I spoke to them again and they said because ping/latency isn't part of my contract they can't help me. Any help would be appreciated.
Welcome to this user forum.
Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.
Some similar reports.
You may find some suggestions on those threads.
Just done a Bufferbloat test that a user from one of those forums recommended and it gave me a rating of C could this be a reason for my ping spikes?