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Robin1967
Beginner
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Message 1 of 2

Up grade to Infinity

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I'm upgrading from broadband (hub 3) to infinity (hub 5) tomorrow and I wish to know two things

1 When is says I should remove old equipment does this include the old broadband accelerator
2 Do I remove all old bt hub software off any computers

 

Thanks in advance

 

Robin

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Distinguished Sage
Distinguished Sage
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Re: Up grade to Infinity

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See here for how to set up Homehub 5 depending if a self install or an engineer install.

 

http://bt.custhelp.com/app/answers/detail/a_id/46549/~/bt-home-hub-5

 

While you do not need to remove the BT software I would recommend that you do. it is not needed for anything on your computer and often causes more problems than it ever solves