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Grouchy
Contributor
530 Views
Message 11 of 19

Re: Usenet access closure

I disagree that it is "apathy"..   Most folks probably regard it as "inevitability".

 

Posting a moan about the withdrawal of the usenet service isn't going to change anything - it is still going to dissappear.

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BoaterDave
Contributor
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Message 12 of 19

Re: Usenet access closure

You are right, I'm sure, 'Grouchy'.  Smiley Mad

 

And today's the day!

 

What has irritated me more than anything else is that NOBODY from BT itself has felt it appropriate to monitor this forum thread, give feedback to 'management' and then have a spokesperson from BT itself endeavour to placate the few folk who have bothered to express their views here!  Grrrr!

 

BT might well not care how I feel about them withdrawing a service - for which I have been paying - without even a gesture of monetary compensation NOR an explanation!  I can, though, vote with my feet and move to another service provider.  That is most certainly now under consideration.

 

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BoaterDave
Contributor
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Message 13 of 19

Re: Usenet access closure

@Ectophile

 

You and I seem to think alike! 😉

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Distinguished Sage
Distinguished Sage
453 Views
Message 14 of 19

Re: Usenet access closure

Usenet access still working today, BT can't even get that right!!

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Distinguished Guru
441 Views
Message 15 of 19

Re: Usenet access closure


BoaterDave wrote:BT might well not care how I feel about them withdrawing a service - for which I have been paying - without even a gesture of monetary compensation NOR an explanation!  I can, though, vote with my feet and move to another service provider.  That is most certainly now under consideration.

 


Given that it hasn't been advertised by BT as part of the service for as long as I can remember - if it ever has - and it's not listed as one of the value added services in the Terms and Conditions, it's a bit of a stretch to claim that you've been paying for it.

 

It's an un-documented freebie that BT have had for many years, but they have now decided that they don't want to pay for any more.

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BoaterDave
Contributor
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Message 16 of 19

Re: Usenet access closure

I do believe it was 'Ectophile' who said ...........

 

"To me it's just another reason not to stay with BT. Having to sign up to Giganews for a subscription, even at a discounted rate, is not another cost I want to pay every month."

 

BD feels exactly the same way!  Smiley Frustrated

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Distinguished Sage
Distinguished Sage
416 Views
Message 17 of 19

Re: Usenet access closure

I don't think they can find out how to turn it off anyway, still working today! Smiley Happy

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BoaterDave
Contributor
411 Views
Message 18 of 19

Re: Usenet access closure

You are correct 'licquorice' - in spite of an email I received on Wednesday!

 

A LIE!

 

It said  ........

 

*Your Usenet service with BT has stopped*

Hello Mr B*****

We wrote to you recently about your Usenet service stopping on 3 December. That's because our partnership with Giganews has now come to an end.

But don't worry, you can keep using the service if you want to. Our friends at Giganews have a great offer for all BT Broadband customers.

Get better features at a special discount

If you haven't already, you can sign up for a subscription with them. You'll not only keep the service you know and love, you'll also get some extra features (like 24/7 support and better security).

And that's not all. They'll also give you 10% off their standard monthly price, and on top of that:
50% off the Diamond plan for the first two months, or
50% off any other plans for the first month.
Don't miss out – offer ends 31 March 2015
To find out more about Giganews subscriptions, the extra features and how to claim your special discount, go to bt.com/giganews. (You can only access this link using your BT Broadband.)

Thanks for choosing BT.

Libby Barr
Managing Director, Customer Care

 

=============================

 

I wonder just how much this individual receives as remuneration for the care she provides to BT's customers!  

 

In my day, this person would have lost their job for incompetance! Smiley Mad

 

D.

 

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Distinguished Guru
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Message 19 of 19

Re: Usenet access closure


@BoaterDave wrote:

I do believe it was 'Ectophile' who said ...........

 

"To me it's just another reason not to stay with BT. Having to sign up to Giganews for a subscription, even at a discounted rate, is not another cost I want to pay every month."

 

BD feels exactly the same way!  Smiley Frustrated


Yes, I did say that.  That doesn't change the fact that, to the best of my knowledge, BT haven't advertised usenet access as a feature of their service for a very long time, if ever.  It was freebie that they have thrown in.

 

I haven't signed up to the expensive Giganews service.  Mind you, I wouldn't need to yet, since the usenet access is still working.  I may well sign up for one of the free text-only newsgroup servers when BT/Giganews eventually turn the service off, but I will miss the binary newsgroups (but not enough to fork out money for).

 

What I did do was threaten to leave BT, which I could do because of the recent price rise.  BT offered me an even bigger discount than I was previously on to persuade me to stay.

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