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T3chn0W1z4rd_84
Beginner
259 Views
Message 1 of 4

Using my own dual band router & cant get internet access

TP-Link Archer C50-AC1200 Dual band router. I am currently trying to use this router with my ADSL Connection as i have done with my previous 2 ISP'S, all of my settings are setup 100% correct on my router, ppp0e etc, i have all green lights & ready to go but when i connect to my router, it connects bo problem but i cannot get internet access. Is there a setting with BT i may have missed unlike my other 2 ISP'S or cant i use my router for some reason, although i should be able to. It does say on my pc & phone screen reset browser settings etc & this should solve the problem but it doesnt. Does anyone at all have a soloution to this or should i contact BT? Any help would be greatly appreciated. 

G Crosby002016
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3 REPLIES 3
TimCurtis
Guru
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Message 2 of 4

Re: Using my own dual band router & cant get internet access

@T3chn0W1z4rd_84 

Surely this is just a router and will need a modem to connect to your ADSL service.

Just how did it work with your previous ISPs?

stevebrass
Recognised Expert
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Message 3 of 4

Re: Using my own dual band router & cant get internet access

You need to attach to router as here 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Using my own dual band router & cant get internet access

IF ADSL then should be set to PPPoA not PPPoE which is vdsl

did you set router username to  bthomehub@btbroadband.com and password can be anything your router will accept



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