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Message 1 of 3

Video calling via WhatsApp

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I know this issue has been raised before.

Since setting up my BT broadband on Friday I am no longer able to make video calls via WhatsApp. I can still send messages, and I can still make video calls via FaceTime. I have gone into Parental controls and added WhatsApp.com and WhatsApp.net to the list of “allowed sites” but it makes no difference.

Help? 

 

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Message 2 of 3

Re: Video calling via WhatsApp

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have you checked web protect is not enabled?



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Message 3 of 3

Re: Video calling via WhatsApp

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Thanks. Yes, I did. In the end I just reinstalled WhatsApp on my phone and then it worked!

So, problem solved.

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