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Hi, I can not receive wattsapp messages or view FB updates or Instagram or Pintest when Iam on BT broadband I have to use my mobile internet, BT said try split channels which doesn't make any difference then they said try mode 2 again doesnt make any difference, I give up with BT! Any advice much appreciated
There is no reason as to why you cannot connect to any of those services
It may be a DNS error.
Is it just one device that are you having the problem with or does it happen across multiple devices on your home broadband connection.
Have you tried turning of your Homehub for about 15/30 minutes. When it reconnects it should have been issued with a new IP address that may help.
Silly question, is it just those sites you can't connect to or is it any site?