Website access

[grahamspooner]

Following a recent update I am unable to directly enter any web address. How do I now do this without going via Google, which does not always provide the required option?

[Les-Gibson]

Update to what?

What browser are you using and have you tried another one?

[grahamspooner]

Change was by BT to their home page when logging on. I only use the BT site with access to Google for searches.

[Les-Gibson]

I haven't heard of anyone else having such a problem, how many machines are you having this problem with

[grahamspooner]

I only have one laptop. Before change I was able to use https:// address line, deleting the address and inserting my own requirement. It now seems to be locked and will not accept changes.

[Les-Gibson]

I suspect that's a problem with your machine, post an example URL if you want to and I'll try it but, as I said earlier, I think there would be many more people asking that question if it was a general fault

[NeilO]

Hi @grahamspooner what web broswer are you using on your laptop to access the internet and have you tried an alternative? 

Thanks

Neil

[grahamspooner]

Not sure what you mean by browser. Apart from BT for access I have only ever used Microsoft in various versions for all other purposes. The current change uses Microsoft Edge and the problem probably occurred when this was put in. 

[grahamspooner]

I do not know what you mean by "example URL" nor do I know how to post it. I do not think that this is getting anywhere and suggest we drop it. I will try elsewhere. Many thanks Graham.

[licquorice]

A web browser is the program you use to access websites, Microsoft Edge in your case. URL is a website address, for example this page is https://community.bt.com/t5/forums/replypage/board-id/OtherBB/message-id/186091

Have you tried a different browser such as Chrome or Firefox?