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joesoap007
Beginner
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Message 1 of 3

Website address redirecting to 127.0.0.1 connection fails

I am admin on a voluntary organisation website built in Wordpress. I usually access the site using Google Chrome but can also manage with MS Edge.  In the last few days I have been unable to access the site.

I am encountering an error when attempting to connect to the website :

Error shown

This site can’t be reached 127.0.0.1 refused to connect.

This is occurring with MS Edge browser on a laptop, Google Chrome browser and Lenovo tablet Android all connecting through my BT Halo router.

I have contacted the ISP who find the site is operating fully and no faults. They suggest this is a router issue. I have restarted my Halo Hub, used cmd.exe to clear DNS cache with ipconfig /flushdns

Can anyone tell me how to stop the url redirecting to 127.0.0.1?

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2 REPLIES 2
jac_95
Guru
Guru
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Message 2 of 3

Re: Website address redirecting to 127.0.0.1 connection fails

Please can you try a curl to the website with verbose enabled along with a nslookup or dig of the domain you are connecting to.

Then post the results back here.

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joesoap007
Beginner
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Message 3 of 3

Re: Website address redirecting to 127.0.0.1 connection fails

Thank you for attempting to assist, but I do not understand your suggestions. the phrases curl, verbose enabled, nslookup, and dig do not make sense to me.

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