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Jsa
Beginner
139 Views
Message 1 of 5

Whole home Wi-Fi

Can anyone help 

not that tec savvy but my question is 

I have bought and successfully connected a whole home triple docs set 

of which I am very pleased 

my internet suppliers are virgin 

i have bought 2 more discs to extend further 

but they will not connect 

I have even tried connecting them in the same room as one that is working??????

can someone help 

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
124 Views
Message 2 of 5

Re: Whole home Wi-Fi

Have you tried asking on virgin forum as the bt customers on this forum unlikely to have any knowledge of virgin router

you can also try the product help https://shop.bt.com/mini-sites/whole-home-wi-fi/



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Jsa
Beginner
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Message 3 of 5

Re: Whole home Wi-Fi

Not a virgin issue 

I have 3 working discs I’m trying to add more 

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Whole home Wi-Fi

Try product support using link I posted.  There is a phone number at bottom for help



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Jsa
Beginner
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Message 5 of 5

Re: Whole home Wi-Fi

Sorted I’ve only gone and bought wrong discs 

apparently I have to buy add on discs 

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