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gavacac
Newbie
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Message 1 of 2

Whole home WiFi package

I just spoke to someone in BTs value team. I was asking about whole home WiFi. They gave me a quote including the WiFi discs. It sounded expensive so I said I would just buy the discs myself. She said that I would still have to pay the same amount to be able to use them. 

That's got to be wrong surely? This would mean that I could buy non-BT mesh equipment and connect it to my BT hub and not pay any extra. Or I could switch WiFi to another provider and use the BT mesh equipment and not pay any extra. But to use BT mesh equipment with my BT router j have to pay a premium. 

 

Can anyone advise?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Whole home WiFi package

@gavacac 

There are two types of disks and systems.

The Whole Home disks which are white, and are marketed as a retail produce for anyone to purchase, and have no ongoing costs.

https://shop.bt.com/products/bt-whole-home-wi-fi-088269-CDXH.html

They can be used with any router or ISP, and you do not have to pay to use them.

The other system, which I think you are getting confused with, is the BT Complete Wifi disks which are black and can also be purchased, but are normally "rented" as part of a package.

They were the ones the BT Value Team would be referring to.

https://www.bt.com/broadband/complete-wifi/

 

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