Home hub 5 started dropping out on my laptop 3 days ago. The next day it was the andriod phone that couldn't connect and today it's the sky box. As it's a different device each time it must be either a problem with the network or a problem with the hub. Any suggestions on fixing the problem or is there an ongoing issue with bt?
Try ONE factory reset of the Homehub by pressing a pin into the red recess button on the rear for about 20 seconds. This can often sort out problems.
try resetting lease time from 1 day to 21 days
Can you advise how to do this please? Seems like a useful trick to be able to do...
Tried the reset button (the one where you use a pin) but to no avail. Still dropping on on different devices throughout the day. Could it be a problem with the hub itself?
How do you do change the lease from 1 day to 21 days?
I can see how to do this on the Smart Hub 6 but not on my TP Link...
Login to 192.168.1.254, Go to advanced (you'll have to login again to go to advanced)
Then My Network
Then IPv4 config
You'll find the lease times here.
At least that's how I'd do it - not sure if I'm correct becasue I haven't tried on the Smart Hub. I'd like to be able to do it on TPLink AC1600 but I can't find it (so if anyone knows how to do it on here, please let me know - thanks )
Thanks everyone. It seems to have sorted itself out. Each day the drop outs were less and less. Now seems stable again. Perhaps it was a problem with BT and they have sorted it out.
seems I spoke too soon. I have changed the lease time from 1 day to 21 days and still it drops out. Phone is connected, skybox is not, laptop keeps dropping out, tv is connected, printer is recieving signal. Mobile phone, t.v, x-box and printer are all getting the signal, laptop and skybox is not. Still can't figure out why or how to fix it. I can't go to the router address when I do get a signal on the laptop as it times out.