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Mabel01
Beginner
1,009 Views
Message 1 of 4

Why gas my order been cancelled twice for technical problems

Ordered on like e and BT cancelled the order the next day. Then rang us andcreinsrated. Wifi due next week but now cancelled again.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Why gas my order been cancelled twice for technical problems

what are you trying to order?

are you an existing BT broadband customer?



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Mabel01
Beginner
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Message 3 of 4

Re: Why gas my order been cancelled twice for technical problems

we have tied to order wifi, telephone line and TV package. Thanks

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imjolly
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Message 4 of 4

Re: Why gas my order been cancelled twice for technical problems

you can't just order wifi you must be ordering a bt broadband package including line rental and also a tv package

so from that you are not yet a bt broadband customer  are you with another ISP and transferring?



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