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Distinguished Sage
Distinguished Sage
164 Views
Message 21 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

Do an Internet search for apps not working on S7 and you will find that there are plenty with the problem and it is not related to what ISP you have.

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mikeyaj
Aspiring Contributor
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Message 22 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

not true

 

MY APPS DO WORK through 30 different wifi connections with family, friends, shops etc etc and through mobile data.

 

they just don't work through wifi on the btsmart hub from a few days ago

 

please provide links to support what you are saying where people have issues with their btsmarthub and the s7  android apps

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Distinguished Sage
Distinguished Sage
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Message 23 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

Then I suggest your options are limited to persuading customer services your hub is faulty and getting them to send another or buying a third party router.

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mikeyaj
Aspiring Contributor
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Message 24 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

if the hub had a way to turn of ivp6 in my hub that would be my next port of call but nobody can seem to suggest how to do this

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Distinguished Sage
Distinguished Sage
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Message 25 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6


@mikeyaj wrote:

not true

 

MY APPS DO WORK through 30 different wifi connections with family, friends, shops etc etc and through mobile data.

 

they just don't work through wifi on the btsmart hub from a few days ago

 

please provide links to support what you are saying where people have issues with their btsmarthub and the s7  android apps


I never said that "people have issues with their btsmarthub and the s7  android apps" 

 

I said that people have problems with their "apps not working on S7 and you will find that there are plenty with the problem and it is not related to what ISP you have"  That means it is not just on the BTsmarthub that people have problems with.

 

As regards the links, do a search your self.

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mikeyaj
Aspiring Contributor
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Message 26 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

i have done a search

 

all the issues boil down to being able to disable ipv6 in the hub (all reputable hub/router manufacturers have this option)

 

is there any way to do this on the bt smarthub 6

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Distinguished Sage
Distinguished Sage
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Message 27 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

No

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mikeyaj
Aspiring Contributor
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Message 28 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

so the bt smart hub are considered the lame duck of hubs then?

 

there is no way to fix an issue that appeared out of nowhere?

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Distinguished Sage
Distinguished Sage
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Message 29 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

See message 23

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mikeyaj
Aspiring Contributor
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Message 30 of 59

Re: Android apps no longer work through WIFI on the bt smart hub/ home hub 6

thats what im doing.

shocked nobody here has thus issue or a solution considering bt is surely the most popular broadband supplier and the s7 phone is the biggest android phone of 2016/2017 (until the next samsung flagship)

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