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Newbie
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Message 1 of 4

WiFi won’t connect to social media

hi I have halo broadband with hub 2 and one disk all was working well until the other day When our disk stopped working and I had to plug it back into the main router to reset. and now none of us can get on any social media sites Through our phones or tablets. I hAve checked parental settings and it says there is none switched on. I have rebooted the hub and also done factory settings but still the same issue. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: WiFi won’t connect to social media

did your also check web protect has not been activated in MYBT 

 



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Newbie
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Message 3 of 4

Re: WiFi won’t connect to social media

This was activated I thought this was just so my kids didn’t go on inappropriate sites. I have just switched it off Just now it says can take up to 2 hours so I will see if that’s made any difference. Thanks
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Newbie
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Message 4 of 4

Re: WiFi won’t connect to social media

Nope that didn’t work either 

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