On my New Nokia 3 mobile I have connected to WIFI on my BT Home Hub 5 which is connected to the internet but on my mobile it say WIFI connected no internet connection.Need simple language as age 72 and not very technical.Thank you for any help.
Make sure that you are connecting to your Homehub's SSid (name) and not BTWifi. It should be something like BTHomehub5- abcd-1.
When you connect you enter the wireless passkey that is on the label on the Homehub. Do not use the Admin Password.
Also make sure that you have "Smart Set Up" on the Homehub turned off.