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Wifi extender password issue

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Have just purchased a BT Wifi extender 300. Easy to set up and connect to my router using wps and devices can find the EXT network fine. Problem is when I try to connect devices using the same password as my router (as per instructions) it returns an error stating that the password is not recognised. I know the password is correct coz I've used it to connect other devices to the router. Any suggestions please?
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Re: Wifi extender password issue

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Update for anyone with similar problems. DON'T USE WPS TO CONNECT. I reset the extender to factory settings then connected wirelessly via laptop. No problem.
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