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Newbie
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Message 1 of 2

Wifi router

Yesterday, everything we have connected to our wifi, suddenly disconnected and now for some reason our wifi has become an open network and no longer requires a password to gain access. 

I have tried logging in to the router settings itself but cannot find anywhere, where I can change this so its protected again. I can see where I can change passwords, but nothing about how to have the network locked. 

Can anyone help please as I feel like throwing it our the window 🙂 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Wifi router

Just factory reset the hub by pressing the recessed button on back and holding 20/30 secs until lights flash

you can then change wifi  password to the one you currently use that way devices will connect without any changes 

remember turn off smart setup after reset



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