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Havnalaff
Aspiring Expert
393 Views
Message 1 of 6

Windows 8 Wi-Fi connection help!

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Hi y'all, I'm switching over to Bt Infinity soon and the master socket is being moved in preparation for this. I'll have to connect to Broadband via Wi-Fi to get my HP Windows 8.1 Desktop online after the switch, but I cannot for the life of me find out what I'm doing wrong! I cannot connect the Home Hub 4 wirelessly! I've got a month before Infinity goes online, so I'm checking things out at the moment, but I'm stumped! Anyone any thoughts & has anyone got any experience of Windows 8 Wireless Networking? I would be very grateful of any help!

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Windows 8 Wi-Fi connection help!

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does your desktop have a wireless card?  if so have you disconnected the ethernet cable before trying to connect to the HH4 wifi?



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Distinguished Sage
Distinguished Sage
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Message 3 of 6

Re: Windows 8 Wi-Fi connection help!

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See link how to connect to Windows 8.

 

http://bt.custhelp.com/app/answers/detail/a_id/44130/c/346

 

http://bt.custhelp.com/app/answers/detail/a_id/14000/c/346

 

EDIT: Check the back of your PC to see if you have an aerial sticking out. If you don't you may not have a wireless network card and you would need to buy a wireless dongle to be able to connect by wireless to the homehub.

Havnalaff
Aspiring Expert
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Message 4 of 6

Re: Windows 8 Wi-Fi connection help!

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Thanks so much gg! And imjolly! My PC has a wireless networking card (Qualcomm Atheros) but at the mo it just keeps saying 'Not Connected'. I did disconnect the Ethernet cable too. I'll follow gg's guides and see how I get on, many many thanks for your assistance.
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Havnalaff
Aspiring Expert
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Message 5 of 6

Re: Windows 8 Wi-Fi connection help!

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Hi y'all again, very good news! Wi-Fi now working, and it's just as fast as the wired connection I was using! Many thanks everyone!
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Moderator
Moderator
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Message 6 of 6

Re: Windows 8 Wi-Fi connection help!

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Great stuff Havnalaff. Thanks for letting us know.

Cheers

David
Community ModeratorDaveM
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