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Newbie
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Message 1 of 8

Windows could not automatically detect this network's proxy settings in Windows 10

Hi 

 

I have Windows 10 (with Qualcomm Killer Network Manager and I'm getting frequently low speeds, hovering around 1Mbps.  When I run the Wundows 10 network troubleshooter programme it comes up with "Windows could not automatically detect this network's proxy setting".

 

It's completely fine when I use my mobile phone as a WiFi hotspot which leads me to think there's a compatibility issues between my network driver, or something else on my PC.

 

Any pointers would be very useful.

 

Thanks

 

Paul

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

Unless there is some need for it on your network you should check that the "Proxy" setting is unticked.

Click on Start, select Settings and navigate to Network & Internet > Proxy.

1. Toggle the option Automatically detect settings to ON.

2. Toggle the option Use a proxy server to OFF.

If you have changed any of the settings on your network card it could be something to do with that. If there is an option to set them to default try that to see how you get on.

There is of course always the possibility that there is something wrong with your broadband connection. Do you have another device, such as a laptop so that you could run a speed test to see how it performs. 

If the speed is only poor at peak times run a speed test when the speeds are good then another when the speeds are poor for a comparison and post back.

 EDIT: I should have added that you should run a malware check on your computer particularly if you find that the proxy setting is ticked and it was not done by you or required by your network card.

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Newbie
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Message 3 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

Thanks for the input. I've checked the proxy settings, they're as you suggest. 

 

I'll check the network adaptor in device manager 

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Aspiring Contributor
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Message 4 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

Hi, did you find a fix for this? I think I'm having the same issue.

 

Kind regards

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Contributor
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Message 5 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

me too - any ideas how to resolve?

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Newbie
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Message 6 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

I'm thinking this is related to installing thee latest version of Windows 10  May 2020 Update, version “2004,”

I started getting these issues immediately after this update.

I have spent a long time checking settings and I can't solve it.

The problem surfaced because the issue is affecting my Outlook O365. 

 The laptop is in fact connected to the internet, but Windows 10 thinks it is not and indicates this as connected to router but not connected to internet.

O365 Outlook client users that false disconnection information and refuses to sync with the cloud to update local mail account.

Troubleshooting the network adapter gives the proxy related message as per the subject of this thread.

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Distinguished Sage
Distinguished Sage
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Message 7 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

This thread was started in Feb 2019 so while your present problem may be related to the recent Windows update the original problem can not possibly be related to Windows 10 May 2020 Update, version "2004".

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Newbie
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Message 8 of 8

Re: Windows could not automatically detect this network's proxy settings in Windows 10

Yes, thanks for your reply Sage, but I was thinking that perhaps past issues were caused by similar past updates.
Seems too much of a coincidence that my O365 stopped syncing after the update and I'm pretty sure that issue is related to the fact that Windows doesn't think it's connected to the internet when really it is.
So on that basis I wanted to revive this thread.
I've done a lot of searching for solutions to this problem without success.
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