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splash3313
Aspiring Contributor
615 Views
Message 71 of 175

Re: Windows update/activation blocked on our BT connection..

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I spoke to microsoft they  said BT changed something over the last week on their dns connections that prevented it from working with their update service they contacted them imediately they found out but BT thought it was an isolated issue.  However it only effects some bt users.  

 

I spoke to BT this morning and they told me they know the problem but blame miocrosoft for the fault.  when i explained my sister on virgin doesn't have the fault they were confused.  

Is it time to switch to virgin everyone?

splash3313
Aspiring Contributor
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Message 72 of 175

Re: Introducing Complete Wi-Fi from BT

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when will you fix windows update being blocked by BT DNS
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splash3313
Aspiring Contributor
583 Views
Message 73 of 175

Re: Windows 10 - Windows Update unable to connect to internet

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if not fixed by Monday I will be taking legal action against BT, for blocking windows updates.
splash3313
Aspiring Contributor
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Message 74 of 175

Re: Windows update/activation blocked on our BT connection..

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Are Bt being paid by Apple or Google to block windows updates?  

 

All temporary fixes say use google DNS so it would suggest Google are paying BT to Block windows update.

 

 

gspearson
Expert
569 Views
Message 75 of 175

Re: Windows update/activation blocked on our BT connection..

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Of course, what else could it be?

Mooly
Aspiring Expert
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Message 76 of 175

Re: Windows update/activation blocked on our BT connection..

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Many might think receiving no updates on W10 is a bonus...  

Seriously though, if this continues then at some point Windows might start throwing up user warnings that Defender definitions haven't been updated since wxyz, and thats when an issue like this will really hit the spotlight.

You have to realise that many users dont have the knowledge or confidence to attempt any changes or workarounds, let alone even tell you what version of Windows they are running.  

 

 

gsxrguy46
Contributor
473 Views
Message 77 of 175

Re: Windows update/activation blocked on our BT connection..

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This thread was started on the 30th January. On the 31st a BT Moderator gave the standard 'sorry for any inconvenience' spiel. It is now the 2nd of February, and what updates have we had from BT? Nada......

Customer service award 2019 goes to BT....... in their dreams

DavidGP
Aspiring Contributor
455 Views
Message 78 of 175

Re: Windows update/activation blocked on our BT connection..

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Agree and just on my Surface tablet that fails on my BT internet, using a mobile hotspot works perfectly, so not anything to do with Windows.

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ChristopherPovey
Aspiring Expert
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Message 79 of 175

Re: Windows update/activation blocked on our BT connection..

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@gsxrguy46wrote:

This thread was started on the 30th January. On the 31st a BT Moderator gave the standard sorry for any inconvenience' spiel. It is now the 2nd of February, and what updates have we had from BT? Nada......

Customer service award 2019 goes to BT....... in their dreams


My Windows 10 PC is set back to the Router gateway address (which means it is using the BT DNS values assigned to the router) and is working fine now.

Do BT have more than one set of DNS's?

Chris.
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DavidGP
Aspiring Contributor
450 Views
Message 80 of 175

Re: Windows update/activation blocked on our BT connection..

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This chaneg of DNS to Googles works for some not others, I have tried 6 DNS servers and all not working with my BT internet, my mobile connection using hotspot with ID moble is ok and updated a Surface tablet earlier ok, that failed on my BT Wifi.

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