Wired connection

[v6golfer]

Hi,

Old fashioned maybe, but for various reasons I want to replace my wireline connection between my settop box and hh4 with a wired connection.

I have installed a 40m cat 5e cable between the two and proved dc connectivity on all of the pairs in the cable..  I have looked at the cabling and there are no kinks, a couple of 12inch loops, but nothing that I think is untoward.   However, I get error 102, and I cannot get any connection to anything at the remote end from the Home hub.  Any suggestions please?

[countrypaul]

Have you crimped plugs on the end, or have you installed sockets and are using patch leads?  Have you checked any patch leads work directly between your devices?

Does your CAT5e run along side and power cables at any point?

Which cabling standard did you use for the CAT5e  TIA-568-B?

[rbz5416]

Just checking you've plugged into one of the yellow ethernet ports & not the red WAN port on the HH4?

Try another port.

Try the cable into a PC/laptop.

[v6golfer]

Thanks for the response.  The cable is unshielded 4 pair twisted pair 26awg, marked at cat5e.  The connections are made according to TIA568B.  It is a straight cable, no patches or other connectors, just a crimped connector on each end.  It isn't running close to any mains wiring, but shares for about a metre, the a route with the incoming DSL cable.  I can't see that being a problem, but I'll separate them to make sure. 

[licquorice]

I would simply factory reset both devices. Remember to turn off Smart setup again on the hub afterwards.

[v6golfer]

Thanks for  the response.  I've plugged it into one of the the yellow connectors.

Maybe its just a bum cable - 26awg stranded patch cable - hmm in restrospect maybe a bad choice?

[rbz5416]

Check my edits in case you missed them.

[licquorice]

Hmm, doubt you would be able to successfully crimp stranded cable.

[v6golfer]

Thanks for the response.  Using my jewellers eye loop I can definitely see 5 or 6 strands at the end of the crimped RJ-45 connector for each "wire" .  The cable is also far too flexible for it to be a solid connector, and it is marketed as a patch cable.  As I say, I have dc connectivity, but nothing at Ethernet speeds.  It can only be interference, reflections, or attenuation (assuming the HH4 ethernet ports meet Ethernet standards).

[Keith_Beddoe]

(assuming the HH4 ethernet ports meet Ethernet standards).

I would not assume that to be the case, other home hubs have similar issues on a long cable.

Have you got a spare Ethernet switch that you can connect between the Ethernet port of the HH4, and the long cable. Its quite possible that the Ethernet link pulse is being distorted.