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virez
Newbie
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Message 1 of 2

Xbox One Wired Connection Problems with Smarthub (Home Hub 6)

Good evening all,

 

Could someone please kindly walk me through the steps to connect my Xbox One to my HH6 using a wired connection please? I've tried countless times and it's just not working. Wireless it connects everytime. Wired it doesnt pick it up at all and as i'm online, I need a wired connection!

 

Please. Can someone help?

 

Thanks!

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Liam_
Expert
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Message 2 of 2

Re: Xbox One Wired Connection Problems with Smarthub (Home Hub 6)

Hi,

In theory using a cable to connect is the easiest way to go.  No need for passwords and usually a faster connection.  UPnP should take care of opening the required ports in the router and that's it, it should just work.  Unfortunately the Smart Hub seems to be somewhat problematic.  Loads of issues reported in the forums.

If a factory reset, a pin/paperclip or whatever pushed in the little hole in the back, doesn't get things working then your hub has joined the long list of malfunctioning ones.  If that's the case then it needs replaced.  Personally I would invest in a good third party modem/router rather than use the Hub.

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