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Aspiring Contributor
668 Views
Message 11 of 16

Re: Xbox One and BT Smart Hub 2

I’m experiencing the same issue with my Xbox last few days.

i don’t know if they have done an update with the hub maybe and that’s caused the problem

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Aspiring Contributor
221 Views
Message 12 of 16

Re: Xbox One and BT Smart Hub 2

did you ever resolve this? my son is having the same issue but cant stay connected to ea servers (he can if he uses mobile phone as a hotspot but not via the hub.)

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Aspiring Contributor
212 Views
Message 13 of 16

Re: Xbox One and BT Smart Hub 2

I ended up going back to my old homehub, which did resolve the issue.

so it was clearly the smart hub 2 which was the problem.

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Aspiring Contributor
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Message 14 of 16

Re: Xbox One and BT Smart Hub 2

Thanks for getting back to me. I've been thinking the same. It's like there's some sort of glitch which no one seems to be able to explain.

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Aspiring Contributor
197 Views
Message 15 of 16

Re: Xbox One and BT Smart Hub 2

Np, swap the router out if u can and it will be all good. 

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Newbie
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Message 16 of 16

Re: Xbox One and BT Smart Hub 2

I made an account just to reply to you guys. I have ee broadband but have an interest in networking.  Try these instructions to get Xbox working on the smart hub 2...https://portforward.com/bt/smart-hub-2/

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