Xbox live

[domcan23]

Having trouble with bt hub on xbox one s
Try to go on line but xbox keeps saying Toroide problem something to do with Ipv6
Please advise have reset hub spoken to bt but no help xbox works ok on Wi-Fi

[Keith_Beddoe]

Welcome to this user forum.

Try a factory reset of the home hub.

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

Then turn off smart setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

[domcan23]

i have tried that and still did not work keeps say teredo fault

[eliotrw]

Have you tried enabling UPnP in your router?