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Sean095x
Newbie
464 Views
Message 1 of 8

Xbox one connection

Hello Im posting on here cause im out of ideas and genuinely fed up.

Long story short, I have been told nothing is wrong with my connection i have had engineers out, been on the phone multiple times, the lot.

So, my bt smart hub and fibre broadband is a joke. At my last house the same internet could hold out with 4 different devices streaming at once no issue.

In my new house the same internet can not handle an xbox one and phone streaming at the same time. Yes I know different locations will determine quality but it shouldnt be that different.

I have split the bandwith, port forwarded the xbox, the lot and my internet just sturggles to maintain an xbox one and a phone streaming videos at the same time and it is a joke. Somebody help please.

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Distinguished Sage
Distinguished Sage
451 Views
Message 2 of 8

Re: Xbox one connection

Welcome to this user forum.

What upload and download speed are you getting on an Etherned connected computer?

Are all of the devices connected via wireless, as that will limit the bandwidth?

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Sean095x
Newbie
449 Views
Message 3 of 8

Re: Xbox one connection

Between 30 and 40 dowload and 4-5 upload.
Yeah they are wireless so i know it will be affected but it shouldn't lag me about and struggle for a pgone
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Sean095x
Newbie
446 Views
Message 4 of 8

Re: Xbox one connection

30-40 download and 5 upload.
I know multiple wireless affects it but surely i shouldn't be lagging about with just a phone and xbox connected?
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Distinguished Sage
Distinguished Sage
444 Views
Message 5 of 8

Re: Xbox one connection

Try turning Smart Setup off.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

 
Also try separating and renaming the SSIDs.

http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1

Wireless can be very unreliable, and I would not recommend it to connect to an Xbox, a direct cable or powerline adapters would be better.

Only one device can use a wireless channel at a time, so each device has to take it in turn to use the channel. In practice you would not notice this, but it does introduce latancy.

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Sean095x
Newbie
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Message 6 of 8

Re: Xbox one connection

I have just turned smart setup off and already had bandwith separated.
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NextGenG
Contributor
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Message 7 of 8

Re: Xbox one connection

Agree power line adapters would be the way to go. Personally I use these for my Playstation. Also agree that 40MB should easily support your devices but if you can’t get to the bottom of the problem adapters should solve it 

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Sean095x
Newbie
421 Views
Message 8 of 8

Re: Xbox one connection

Alright ill give the suggestions a go. Thankyou for the help guys
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